Communication case study Essay Example | Topics and Well Written Essays - 1000 words

Correspondence contextual analysis - Essay Example g the sentiments and realities he got from various sources, for example, understanding papers, magazines, and books in the library, he even talked with certain individuals who are truly connected with the difficult he was managing. However, the piece of saying â€Å" I don’t care who said that† came the issue emerging. He couldn't present the data in regards to that parcel. He should contact them in a way that is enticing so the crowd can feel the pith of the message and data he is attempting to grant. ]Scott should confront the crowd unhesitatingly and demonstrating reliance and incredibly accepting what he got from his sources, yet in referencing what the city hall leader said with respect to the Mexican issue, that’s where the rebellions of the individuals emerge. He ought not advise that to the individuals. Since such activities of informing awful things concerning others isn't acceptable, most presumably on the off chance that you are to prattle that to the general population. He should keep the name of the individual clean. What's more, he should remain blameless and acted only the middle person and the facilitator of the message. The message itself that will invigorate one’s ears to run their thoughts and contemplate the circumstance. As a speaker, you ought to think about the sentiments of the crowd. Continuously consider them as reactors once you toss words from you. They will most likely respond on all that you will say. Confirmations and proclamations you assembled will be your resistance and hotspot for responding to their inquiries. In correspondence there is consistently a maker and a beneficiary and obviously a channel. In here, Scott could be the maker or the channel, in light of the fact that the data originated from him thus he utilizes his self to send the message to the crowds. The crowd in Scott’s case responded brutally with what they heard was said by the chairman of the other city. That speaker’s ought not say before the group hostile things. Because of this individuals around him gave their inputs. Scott and his associates have an immediate association, yet he can without much of a stretch

Organizational Behaviour Essay Example | Topics and Well Written Essays - 750 words - 1

Hierarchical Behavior - Essay Example As a pioneer, it is basic to be responsible for any events in the school. To satisfy my strategic, need to point the school where I figure it ought to proceed to attempt to keep it on the right way. As a specialist of progress, I intend to lead improvement and change in the board of different basic tutoring segments through advancement of all things considered held, solid, and clear institutional crucial. My way of thinking additionally improves the board by being answerable for the school’s in general organization. At long last, I additionally plan to be an analyst who looks at patterns, concocts speculations, predicts, and tests the theories to improve managerial abilities. At that point, recognize the five* most significant authority aptitudes, skills or traits that you think will be required to prevail in your calling/occupation later on. Oral correspondence is a significant aptitude in a pioneer, of which one must be understandable, ready to make obviously oral introducti ons of thoughts and realities, and establish a decent connection (Kouzes and Posner, 2012: p40). Another focal trait of a powerful pioneer is vision, which is the capacity to anticipate the future, just as foresee the mysterious. It likewise permits the pioneer to concoct the business’ vital view, just as the job that viable administration will play in this vital perspective. Thirdly, Integrity and trustworthiness is another significant trait for a pioneer. This is significant for the workers to become tied up with the proposition made by the pioneer, particularly in light of the fact that it is illustrative of the leader’s generally character and sets up their validity. Fourthly, development as an expertise is significant for school pioneers in light of the fact that the foundation may be as imaginative as the pioneer since inner advancement starts with the pioneer (Kouzes and Posner, 2012: p42). At long last, one ought to likewise act naturally roused with an unmista kable vision about the course the foundation is taking, just as where their expert life is going. Select three of these and depict why a comprehension of these are significant as well as of down to earth use to business pioneers and additionally their organizations. It is essential to comprehend the significance of self-inspiration since it tends to be infectious to workers around, while additionally having the capacity to draw them on board the leader’s vision. A self-roused pioneer likewise perceives the requirement for representatives to fill in as a group to expand their efficiency (Kouzes and Posner, 2012: p51). Self-persuaded pioneers additionally propel themselves as well as other people to achieve set objectives and can pick up the trust of workers. The utilization of advancement by pioneers is likewise of most extreme significance today, particularly with the worldwide idea of today’s establishments. The capacity of the organization to improve should begin wit h the pioneer, particularly in the tapping of new thoughts from representatives that make esteem, just as that of guardians, understudies, and the network (Kouzes and Posner, 2012: p54). Advancement today is an indispensable driver of valuation, execution, and development and pioneers must guarantee they are at the front line. At last, oral correspondence is critical to a school manager to make an interpretation of specialized information to staff in a manner they can comprehend. It is likewise fundamental in correspondence of thoughts so that the administrator’s thought isn't excused or misjudged by their subordinates (Kouzes and Posner,

Bail to Jail Free Essays

Richard Singer covers in his book â€Å"Examples Explanations: Criminal Procedure II: From Bail to Jail† nearly everything that can be legitimately important in the legal procedure following the capture of the conceivable suspect or future convict. Thorough and all around recorded, the book covers significant angles in the component going from dealt requests and charging choices to condemning and claims that may follow the jury choice. One of the most significant positive angle we may call attention to in this book is the boldness the writer needs to incorporate profoundly discussed lawful subjects we are managing these days. We will compose a custom paper test on Bail to Jail or then again any comparable point just for you Request Now Surely, in a period of worldwide war with psychological warfare, new and strange measures for the just civic establishments may appear to be strange. We are not alluding just to the expanded proportions of national security, yet additionally to questionable issues, for example, Guantanamo Bay. Given the way that, on one hand, in the worldwide war against fear, we may consider that nearly anything goes and that, then again, huge maltreatment on human rights were set apart by various gathering there, we may think about that choosing to manage these cases and to clarify them is really an intense and valiant choice with respect to any creator. Be that as it may, Richard Singer does only that. He isn't reluctant to move toward such subjects and his book is extremely present in today’s reality. From foe soldier cases to Guantanamo Bay, everything is drawn closer here. From multiple points of view, we feel that this book covers each applicable detail in conventional subjects identified with post-capture systems, including important post-preliminary activities. Further more, as an understudy, one can just find that the book is composed in order to fit the necessities of an understudy. In this sense, we see, for instance, that the general ways to deal with various lawful activities and ideas are constantly followed up by various arrangements of activities, each finished with clarifications and answers. As an understudy, one generally discovers this supportive as it for all intents and purposes drags out the clarifications in the book, applying them to learned hypothesis. Identifying with the various parts, this book remembers suppositions for â€Å"early choices about the litigant, charging choices, the fantastic jury and options, proof exposure, requests of blame and bartered supplications, the jury, twofold danger, help of insight, condemning, and offers and insurance attack† , just to make reference to some of them. It is hard to choose the most valuable or intriguing angle with regards to this book. The principle quality we may discover is that it is expertly composed and that the methodology of an expert is felt all through the book. Moreover, regardless of whether the foundation is logical, the methodology is frequently near the peruser, with helpful testing highlights and the ability to include the peruser in study. Given the trouble of the subject, this is regularly something to value: a methodology that is probably going to arrive at better the peruser is frequently liked. Book reference 1. Barnes and Nobles Review. On the Internet at http://btobsearch. barnesandnoble. com/booksearch/isbnInquiry. asp? z=ybtob=Yisbn=0735550638TXT=Yitm=2 Instructions to refer to Bail to Jail, Papers

Capstone Workshop Consulate General of Mexico COLUMBIA UNIVERSITY - SIPA Admissions Blog

Capstone Workshop Consulate General of Mexico COLUMBIA UNIVERSITY - SIPA Admissions Blog The following was contributed by Anesa Diaz-Uda, a second-year MPA student. _____________________ At the beginning of my last semester, I wondered how I was going to spend the few remaining months in the program.   The past year has been pretty busy with my commitments to student groups, but now that I will no longer be on the board of any of these student groups, what on Earth will I do? Play with my puppy English Bulldog more check Hang-out with my SIPA and NY friends more check Sleep more check Continue my fellowship in the Office of Admissions check Job-hunt (SIPA students are getting jobs!   I signed my contract with Deloitte Consulting in October, so don’t fret ?? You read earlier in John’s post that SIPA students are given the opportunity to participate in Capstone Projects.   As an MPA, I must enroll in a Capstone project.   These projects are great experiences because we finally get to put all the reading, memo-writing, quantitative classes and analytical skills to use.   I was placed on the Consulate General of Mexico in New York City project.   I’m very excited to put my Management classes to use, as we dive into a Project Evaluation for the Consulate General.   I’m also really nervous about my ability to remember my college Spanish! My team met with the Consulate General and his staff at his New York Office. Below is what we’ll be working on, and I’ll keep you posted with our work! Workshop: Consulate General of Mexico in New York City Over the past year, the Consulate General of Mexico in New York has radically altered its practices and administrative procedures to improve services provided to Mexican nationals located in the states of New York, New Jersey, and Connecticut. With one of the largest concentrations of Mexican nationals in the United States, the primary service conducted by the New York Consulate General office is the issuance of identity documents, such as passports and matricula consular IDs, though other services are provided as well. Ambassador Ruben Beltran, Consul of Mexico in the City of New York, formerly Consul General in Los Angeles, implemented a series of administrative changes upon his assignment to the New York office. Modeled upon Ambassador Beltrans previous work in Los Angeles, the goals of these changes were to reduce appointment backlog and reduce wait time at the Consulate General for consular services.   Two strategies were implemented to tackle these challenges, including a decentralization of consular services (Consulate on Wheels -a mobile consulate unit which visits areas with a high concentration of Mexican national in the Tri-State area) as well as a redesign of the work flow of consular activities in the actual Consular Office.   The Consulate General would like Columbia University to document and evaluate these changes, as well as offer suggestions to further improve the efficiency of their services. Objectives: This project will document recent changes to the practices and administrative procedures conducted by the Consulate General of Mexico in New York, evaluate these changes using performance measurement techniques, and provide suggestions to further improve these services. Specifically, tasks include (1) documentation of recent changes made by the General Consul, as well as other successful strategies to improve services in similar work environments, (2) an analysis of the impact these changes have had on Consular services and customer satisfaction, using both qualitative (e.g. focus groups, individual   interviews with Consulate employees and Mexican nationals using Consular services) and quantitative methods (e.g. analysis of administrative data, survey data, etc.),   3) Provide recommendations for further improvement of services/identify constraints to further improvements, (4) identification of best practices which could be replicated by other General Consul offices.   As a final de liverable, the client will receive a final report evaluating changes to Mexican Consular General services.

Gun control will not effect violent crime rates - Free Essay Example

Gun control are policies meant to control the manufacture, sale, ownership or use of firearms by the civilians. The debate on gun control has been hitting the headlines in our media due to the current rise in crime rates in the United States. Most criminal activities are carried out with the help of firearm for instance, robbery and rape (Lott, 25). Gun-related violence has inflicted much harm on the American society including the death of innocent people caught in the crossfire during mass shootings, gang-related shootout and incidences of armed robbery. We cannot ignore the harm done by these armed criminals, and we must take actions to stop this horror. With this regard, some legislators have pushed for policies that eliminate legal ownership of firearms with a view to controlling the rising crime rates. Gun control does not address the real problem at hand and will not reduce the violent crime rates. Gun control policies will take away guns from the hands of law abiding citizens leaving them vulnerable and defenseless. Under the second amendment of the US Constitution, every American citizen has a right to own a firearm (Rosen, 17). Guns are meant for self-defense in case of life-threatening incidences like robbery, rape and to stop mass shootings. Taking firearms from Americans would leave them unprotected and vulnerable to robbery and attacks by armed criminals. Gun control will only motivate criminal to carry out crimes since they know that their victims are unarmed (Zimring, 725). For this reason, putting restrictions on gun ownership does not address the real problem of crime. Even with Gun controls measure, criminal will still find ways to acquire arms. This is because most criminal acquire their firearms through the black market. This is confirmed by the fact that criminals always use illegal firearms such as sawed-off shotguns, homemade zip guns, and machine guns which are not around to be sold to civilians. This shows that criminals will not be affected by these restrictions on guns since they will still acquire firearms illegally and continue terrorizing people (Jones, 7). Instead of implementing policies that will make the American citizens more vulnerable, legislators should focus on the root causes of rising crime rates and address them. Despite the above arguments against gun control, putting restrictions on firearm ownership may in a way reduce the rising crimes rates in the country. Gun control may prevent some gun related violence that occurs as a result of irresponsible gun handling. Gun control policies do not deny the American citizens their Second Amendment rights since it does not eliminate the ownership of guns but put restrictions on it. Gun control puts strict background checks on those who have applied for guns to prevent terrorists and criminals from acquiring firearms (Kleck Britt, 271). These policies will definitely reduce the gun-related violence. In conclusion, I believe that making ownership of firearms illegal to civilians will not prevent criminal from acquiring guns and committing crimes. If anything, gun control will only encourage criminals to commit crimes because their victims are unarmed. The paper established that regulation of firearm acquisition by the government will not reduce gun-related violence in the country. Taking away guns from law abiding citizens does not address the actual problem of crime but makes these citizens defenseless and vulnerable to attacks.

American Educational System - 1220 Words

Article Critique EDT 660 Fall, 2005 Your Name: Monroe, C.R., Obidah, J.E. (2004). The influence of cultural synchronization on a teacher’s perceptions of disruption. A case study of an African American middle- school classroom. Journal of Teacher Education, 55, 256-268. I. Statement of the Problem a. Ressearch Topic The topic is how to discipline students. The authors state, â€Å"student responses to teachers’ disciplinary techniques can be unpredictable and require quick reactions on the part of the teacher.† This sets the context for the more specific research problem. b. Research Problem As the title of the article suggests, cultural synchronization between the teacher and the students can be influential in†¦show more content†¦III. Methods The authors state they used a qualitative case study approach. The teacher participant was selected based on being an effective teacher (self-report and principal recommendation) and the class/students were selected by the teacher based on the likelihood of behavior problems being evident. The student participants are described in terms of ethnicity/race, gender, age and socioeconomic backgrounds. The teacher is also described as being 31 years old, African American, and having 10 years experience. Her degree and socioeconomic background are also given. The authors include examples of actions of Ms. Simpson that illustrate her culturally responsive nature (e.g., student council advisor, sensitivity to students’ home lives, providing advice and guidance to students and families). The Classr oom Code of Conduct and Expectations is described in sufficient detail with examples of how Ms. Simpson’s disciplinary style may differ from more traditional approaches. The School setting is described in terms of number of students, ethnic/racial makeup, and percentage eligible for reduced or free lunch, along with geographical data that inform the reader the school is a metropolitan, diverse, largely low income populated school. Data collection methods are described in considerable detail as one would expect with a qualitative study. The number of field visits were extensive (36) and both formal and informalShow MoreRelatedThe Education System And The American Educational System899 Words   |  4 Pagesstudents there for two weeks with my team and fell in love with it instantly. That trip spurred my desire to teach in less fortunate countries once I finish college. Once of the most significant differences between the Ugandan educational system and the American educational system that I saw was that access to education was so limited in Uganda. In 1997 Uganda initiated what they called Universal Primary Education (UPE), which aims to decrease poverty by making primary (elementary) school free, thereRead MoreVietnamese And American Educational Systems Essay1238 Words   |  5 Pagescontributing to people’s success, education shares the same task as planting a tree. Fortunately, having a chance to be exposed to Vietnamese and American educational systems, I have realized each one has its own value of educating people. Although both attempt to cultivate people, they have striking differences. One difference between Vietnamese and American education is their rules on students’ appearances and their behaviors. First of all, most Vietnamese students must wear uniforms and show up inRead MoreEducational Barriers Of The American Educational System And Schooling Essay1851 Words   |  8 Pagesconsiders personal educational barriers linked to general education factors within the American educational system and schooling. During this class, we have been asked to examine preselected essays as well as those of our own choice. Factors indicated in research have provided insight concerning my lack of persistence in completing a college education, as well as the promoting awareness of other individuals’ factors which may have influenced their inability to fulfill educational goals. Read More The Advantages Of American Educational System Essay508 Words   |  3 Pagesof American Educational System Parents and the older generation Americans always complain about the educational system of the country. They assert that their childrens knowledge and skills are below average as compared to their counterparts in other countries. The American educational system is not inferior to other systems in any other way. Instead, it is just teaching some other factors that are considered more significant than simply basic knowledge and skills. The American educational systemRead MoreThe Cultural Clash Of The American Educational System1289 Words   |  6 Pagesthrough personal or fictional stories. In the two texts that will be analyzed in this essay, education is the main cause of the first cultural clash the characters experience and is often not overcome. In the process of assimilating into the American educational system, the characters often to put schoolwork and their education ahead of their family demands and expectations or they learn something that causes a distance between themselves and their culture. In The Latin Deli by Judith Ortiz-Cofer, andRead MoreModern Issues And The American Educational System981 Words   |  4 Pagesthe outside world. Doing so, is giving them skills to correspond with real life innovations, which different cultures and values for society are developed. However, the Department of Education Statistics reports that more than 90 million adult Americans severely lack simple literacy. As Mary Sherry in, Praise of the F Word explains, â€Å"Tens of thousands of 18-year-olds will graduate this year and be handed meaningless diplomas. These diplomas won t look any different from those awarded their luckierRead MoreThe Effects Of Homework On The American Educational System1804 Words   |  8 Pages Since the introduction of homework into the American educational system, the debate over how much work should be given to students has been constant. This debate has led to research being done on the nature of homework in schools, as well as explanations for why ho mework amounts vary among students. Currently, many scholars and researchers have conducted studies pointing towards the negative impacts of homework on students, particularly those in high school. One of the major side effects of homeworkRead MoreThe American Educational System and Its Slippery Slope Essay1470 Words   |  6 Pagesassistance. So, why is the American educational system gradually morphing to mirror that of Japan? With recent changes such an increase in standardized testing at younger ages, the increasing amount of more structured lessons and assignments, and an apparent focus on grades instead of understanding, it seems as if the United States’ educational system is beginning its descent down a long, slippery slope. If America wants to remain on top, the current educational system that focuses on giving studentsRead More Comparison of the North American and Japanese Educational Systems1744 Words   |  7 PagesComparison of the North American and Japanese Ed ucational Systems The comparison between Japanese and North American educational systems is often used. The Japanese system, along with other Asian cultures, places importance on the group and the interdependence of its members (Cole Cole, 2001, p. 541). The North American model, in contrast, focuses on the ideals of individuality and independence (Cole Cole, 2001, p.541). This contrast is due to a conflicting cultural/social structure andRead MoreThe Current Educational System For African American And Hispanic Students845 Words   |  4 PagesThe current educational system discourages African-American and Latino men from succeeding in school. I believe that this is due to inequities in educational agency for African-American and Latino students. In my experience, male students are more susceptible to these problems regardless of socioeconomic conditions. Without the structure of a strong educational plan, many young men will seek detrimental habits to fill this void. Any sort of structure becomes a haven for anyone who is trying to navigate

Study Of Internet Banking In Malaysia - Free Essay Example

Sample details Pages: 10 Words: 3063 Downloads: 5 Date added: 2017/06/26 Category Finance Essay Type Essay any type Did you like this example? Introduction. Background of study: Many scholars claim that electronic banking started in the 1970à ¢Ã¢â€š ¬Ã¢â€ž ¢s. However, evidence showed that the first visible ATM machine was introduced in the year 1981. The ATM- Automated Teller Machines- are a great component of internet banking. Don’t waste time! Our writers will create an original "Study Of Internet Banking In Malaysia" essay for you Create order They serve as a great alternative to the brick and mortal branches. Afterwards, tele-banking followed suit it yet another delivery channel for branch financial services via telecommunications devices connected to an automated system of the bank by utilizing Automated Voice Response (AVR) Technology. Before the introduction of internet banking in Malaysia in June 1, 2000, banks operated under an unconsolidated system. It was very difficult to conduct an interbank transaction. The bottleneck system was too frail to face the ever rising global competition from it international counterparts of who, by then, most have gone à ¢Ã¢â€š ¬Ã…“eà ¢Ã¢â€š ¬?-banking. To fully utilize the benefits of internet banking, the Malaysian central bank decided to consolidate its commercial banks. Prior to the implementation of this policy, there were about 23 banks in Malaysia in the banking system. However, after the consolidation and the implementation of internet banking, only 10 core banking grou ps survived, though some merged. The introduction of Internet system into the banking sector, drastically shoot up the performance and competitive advantage of Malaysian banking system. Inter and intra banking transactions became more flexible and faster. Banks are now able to grant loans to firms and individuals through faster and easier means à ¢Ã¢â€š ¬Ã¢â‚¬Å"e-banking. Individuals and firms are able to pay from and deposit money to their account without having to pay a physical visit to their banks. Almost all banking transaction can now be made at home at anytime on a system that runs almost 24/7.amybank became the first domestic bank to offer internet banking services. .In Malaysia, this service is currently provided to individual customers at a 128-bit encryption technology to allay fears of security among consumers. The services provided in this portal includes bill payment, banking enquiry functions, , funds transfer, and accounts rundown, credit card payment as well as ope ration history. Customer support service is made available via e-mails in addition to telephone lines. Bellow is summary table of internet banking services provided by 6 Malaysian commercial banks BANK SERVICE TRANSACTIONS Southern Bank PC Banking Real-time fund transfers, credit-card payments, access account balances and auto alerts. Hong Leong Bank [email  protected]/* */ Fund transfers, balance enquiries, statement download, bill payments, cheque-book request, cheque-status enquiry, stop cheque and credit-card payments. ec-banking Account Summary, Funds Transfer, Credit Card Service, Bill Payments, Service Request HSBC Bank Hexagon A desktop-banking system via the HSBC Groups proprietary worldwide communications network. Services include transfer of funds within own accounts and third-party accounts. Multi-Purpose Bank Multi-Link Basic banking services account balance enquiry, fund transfer, bill payments and product info. Also offers desktop share-trading via JB Securities Sdn Bhd. PhileoAllied Bank PALDIRECT PALWORLD Provides banking, share investing, news and information, utility-bill payments, insurance, travel, electronic shopping and commun ications services. RHB Bank RHB OnLine Balance enquiry, fund transfer, remittance services, fixed-deposit placements, credit-card payments, brokering and bill payments. Source: Internet Banking Patronage: An Empirical Investigation of Malaysia by Suganthi, Balachandher and Balachandran. Despite the many complaints about the slow transmission of data, mobile e-banking using the Wireless Application Protocol (WAP) has increased the ease with which transactions are made. The introduction of Global Packet Radio Services (GPRS) and 3G phones has help in defeating the speed problem. Thus, speed is no longer a problem. Bellow is a table of summary of banks three banks and there (3) Malaysian commercial banks. BANK NAME SERVICES OCBC Bank i.wap Banking transactions balance enquiry, transaction history, statement request, fund transfer, cheque-book request, stop-payment request, bill payments. Others news, banking rates, treasury news and credit-card services. Philoe Allied Bank Palworld WAP Banking transactions, bill payments, news, share trading. United Overseas Bank Mobile-phone banking Banking transactions such as balance enquiry, statement request, increase in credit-card limit and others. Source: Internet Banking Patronage: An Empirical Investigation of Malaysia by Suganthi, Balachandher and Balachandran. Despite the benefit that concomitantly associates with e-banking, it success largely depends on the reception ità ¢Ã¢â€š ¬Ã¢â€ž ¢s get from the people that use it, i.e. customer, retail and corporate alike. Ità ¢Ã¢â€š ¬Ã¢â€ž ¢s of no disputable doubt that many bank account holders have signed up for the internet banking facilities. In fact in Malaysia, CIMB for insta nce, almost all account holders à ¢Ã¢â€š ¬Ã¢â‚¬Å"i.e. more than 90%- have opted for internet banking due to the ease and flexibility it possesses. Problem statement: However, this success story has only been achievable due to the much resource being invested in creating awareness and expanding the capacity and speed of the system. The questions, Does the result or performance of e-banking justify the resource been used to promote it? How good is the response of the customer, and How well is the system running? Objectives of study The following are the objective of this paper: General Objective: To measure the performance of e-banking in Malaysian economy Specific objective Measure the security level of the system from both the customer and bankersà ¢Ã¢â€š ¬Ã¢â€ž ¢ perspectives Measure the level awareness amongst Malaysian denizen Measure the level of convenience in regard to accessibility and speed the users enjoy. Literature Review The advent of internet banking in Malaysia and its rapid growth and adoption has been a popular subject amongst modern researchers. Internet banking has attracted increasing attention since the 1990s. Partly fostered by technological advance, banks started to use the internet as an innovative payment method and as a way to reduce costs, enhance profits and increase customer convenience. Between the 1997 and 2001 Deyoung (2005) the internet banks had started and they managed to identify which online banking have been effective, and the study had shown that most of the internet banks had low profit but the study showed that the internet banks had been growing so fast, and to make these banks survive they need a competitor but the consequences in market share will be limited. Electronic banking (e-banking) is the newest delivery channel of banking services all around the world and has become a vital necessity. The definition of e-banking varies amongst researches partially because ele ctronic banking refers to several types of services through which a bankà ¢Ã¢â€š ¬Ã¢â€ž ¢s customers can request information and carry out most retail banking services via computer, television or mobile phone (Daniel,1999; Mols, 1998; Sathye, 1999). Burr, 1996, for example, describes it as an electronic connection between the bank and customer in order to prepare, manage and control financial transactions. Many authors appreciate that Internet banking (e-banking) is defined to include the provision of retail and small value banking products and services through electronic channels as well as large value electronic payments and other wholesale banking services delivered electronically. Electronic banking can also be defined as a variety of the following platforms: (a) Internet banking (or online banking), (b) telephone banking, (c) TV-based banking, (d) mobile phone banking, and (e) PC banking (or offline banking) (LuÃ…Â ¡tÃ…Â ¡ik; 2004:9). Electronic banking (e- banking) is the newest delivery channel of banking services. The definition of e-banking varies amongst researches partially because electronic banking refers to several types of services through which a bankà ¢Ã¢â€š ¬Ã¢â€ž ¢s customers can request information and carry out most retail banking services via computer, television or mobile phone (Daniel,1999; Mols, 1998; Sathye, 1999). Burr, 1996, for example, describes it as an electronic connection between the bank and customer in order to prepare, manage and control financial transactions. Many authors appreciate that Internet banking (e-banking) is defined to include the provision of retail and small value banking products and services through electronic channels as well as large value electronic payments and other wholesale banking services delivered electronically. Electronic banking can also be defined as a variety of the following platforms: (a) Internet banking (or online banking), (b) telephone banking, (c) TV-based banking, (d) mobile phone banking, and (e) PC banking (or offline banking) (LuÃ…Â ¡tÃ…Â ¡ik; 2004:9). Financial service customers are getting further away from the providers of those services. Petersen and Rajan (2002) found that small business lending, which has been the specialty of local relationship lenders, has been moving further from their customers over time, due in part to remote banking technologies. Remote access technologies in financial services have long been used to increase the geographic market of the financial service provider. Remote access technologies in financial services have long been used to increase the geographic market of the financial service provider. Hannan and McDowell (1990) showed that banks adopted ATMs in order to expand their market share or protect their market against those banks that offered ATMs. Similar arguments have been made about other forms of remote banking technologies by Bouckaert and Degryse (1995), and Degryse (19 96). Financial service customers are getting further away from the providers of those services. Petersen and Rajan (2002) found that small business lending, which has been the specialty of local relationship lenders, has been moving further from their customers over time, due in part to remote banking technologies. Remote access technologies in financial services have long been used to increase the geographic market of the financial service provider. Remote access technologies in financial services have long been used to increase the geographic market of the financial service provider. Hannan and McDowell (1990) showed that banks adopted ATMs in order to expand their market share or protect their market against those banks that offered ATMs. Similar arguments have been made about other forms of remote banking technologies by Bouckaert and Degryse (1995), and Degryse (1996). According to the birch and young, they can use the internet to get new channels to reorganize the str ucture of the banks, they also planning to use electronic channels to be above retail banks. The new delivery channels can help to solve all the problems that the traditional Branches have, which are going to help to provide a lot of services and assistance which is to lead to the growth of electronic commerce. (Jayawardhena and foley) (2000). Referring to sulivan (2000) Furst (2000) that most of the traditional banks are not affected by the channels and they had a study between the existence of the internet baking and the profit that they make. Its acceptance is likewise great for example Sanmugam (2005) in his paper presents the side view of the Internet banking users in Malaysia based on a large-scale study. The large-scale survey was conducted in 2004 to examine selected individual characteristics of over 800 bank customers. He used a logistic model o estimate the probability of a bank customer adopting Internet banking. He suggested that his method is very basic and can hel p banks in gaining in-depth understanding of their internet banking customers. He also borrowed a leaf from Rogers (1995) in classifying innovation adopters into five broad categories i.e. Innovators, Early adopters, early majority, late majority, and laggards. Innovators are the first adopters, who are interested in technology itself and possess positive technology attitudes while early adopters are also fascinated by technology and are keen to take risks. Both early and late majority consist of mainly young working adults. And lastly the laggards were found to be predominantly older people. He found out that there was a marginal effect made by social economic factors on the predicted probability of the typical adopter. Also, he found that among social economic environmental limitations, non-availability of Internet services in the rural areas is definitely a significant constraint, reducing the predicted. On the other hand, Bauer (2008) holds that the early adoption by customer s of this technology was disappointing to most having this in mind; he resorted to examining the demand for remote access to banking accounts by consumers. He focuses mainly if not solely on the consumer perspective and sought to attain the main determining factor in deciding whether or not to use the internet banking facility. He used the micro-economic theory of consumer utility maximization to replica how consumers decide whether or not to use internet services provided by the banks. His findings reveal that when the technology is new, the traditional risk return models including variables allowing for heterogeneous risk add power in modeling the adoption decision. He stressed the importance of perceived risks in internet banking and claim that it is responsible for some of the hesitation to adopt. He also discovered that younger consumers are found to be early adopters only when they have relatively high levels of risk tolerance. Ironically, older consumers are found to be less likely to adopt internet banking regardless of their risk tolerances. Also, Maugis et al (2004) examined the pre-e-learning period of internet banking. They sought to measure the significance and extent of e-readiness data from banks from ten (10) countries. They develop a conceptual framework for the à ¢Ã¢â€š ¬Ã‹Å"next generationà ¢Ã¢â€š ¬Ã¢â€ž ¢ e-readiness à ¢Ã¢â€š ¬Ã¢â‚¬Å" focusing on different e-Business applications in different economic contexts with potentially different pathways. in concluding, they made the following propositions: (i) different countries (or economies) are characterized by diverse e-Readiness profiles or inclinations distinct by their individual access and capacity setting; (ii) given the range and diversity of characteristics, there may well be a wide array of variables that shape propensities for both admittance and capacity à ¢Ã¢â€š ¬Ã¢â‚¬Å" a propos some opportunity; (iii) such propensities facilitate the pursuit of precise applications within t he broad opportunity context that a country may have at any moment. Frame and Silber (2004, 2009) Silber (1983) the reason that the banks entered this field was because ità ¢Ã¢â€š ¬Ã¢â€ž ¢s going to help them and make their work easier. They also managed to offer a service which gone help to deposit and hold accounts and other staff and another service to reduce depositors to help them to compete with other banks. They had been trying to get new deposits so they made a new web service to help them and make their transaction easier and successful. They tried to put all the information about the new market shares to update their customers with every new thing and that have been done with most of the new banks. The rapid growth of the internet indicates that greater competitive pressure contributes to the adoption of Internet banking. They been trying to make banking market more open which they gone make the use of the internet banking more important, the more they u sed the internet it reduce the interest deposits, there was also a study that they are planning to make everything with technology such as PCs and other staff for people. Some still say otherwise about internet banking (Pavlou, 2003  ; Rotchanakitumnai and Speece, 2003) as the basic model of  «Ãƒâ€šÃ‚  TAM  Ãƒâ€šÃ‚ » was extended in many studies by others factors as trust, perceived risks, awareness about Internet Banking, perceived costs. Through these studies, some obstacles to the adoption and the usage of Internet Banking were identified such as the lack of security the human contact, perceived risks Moreover, in order to identify the profile of Internet Banking user, a number of researchers have found that comparing to non users; users rated Internet Banking as being easier, more useful, more trustworthy Also comparing to non users, users are less concerned with human contact, security, perceived risks. RESEARCH METHODOLOGY 1: Introduction This chapter explains the design and methodology of this research. It begins by identifying this researchà ¢Ã¢â€š ¬Ã¢â€ž ¢s theoretical model, and then followed by a brief discussion on the theoretical framework of the research study. The dependent variable is performance while the independent variables are; security, convenience and speed, trust and awareness of E-banking. The dependent and independent variables will be discussed under the theoretical framework. The second part of this chapter will be the hypotheses developments which are based on the variables. 2: Theoretical Framework Based on the conceptual framework below, it can be seen that there is a total of 4 independent variables which will be analyzed towards one dependent variable in this study. The dependent variable which is, performance of E-banking would be affected in a positive or negative manner based on the independent variables influence. Performance of E-banking Awareness of E-banking Trust Convenience and speed Security 3: Hypothesis Development Dependent variable Performance of E-banking: This deals with the performance measurements for Internet banking and how different people perceive its importance, usefulness and its impacts either negative or positive. Independent variables Security: With the growth of electronic banking have come new forms of security risks which often make users of the this new way of banking H1= Security positively influences performance of E-banking. Convenience and speed: H3= Convenience and speed positively influences performance of E-banking. Trust: H4= Trust positively influences performance of E-banking. Awareness of e-banking: H5= Awareness of e-banking positively influences performance of E-banking. Sampling method We used convenience sampling as our sampling method. Convenience sampling refers to the collect information from the members of the population who were conveniently accessible and available to provide it. For us it was quiet an effective and quick method, most importantly the best as we could attain information from the members of the population swiftly. We used questionnaire method to collect data from our respondents. Sample size The sample size we selected is around 250, we choose this quantity because we felt it was the best and was suitable for the population this is so because in research it has been stated that a sample size between the range larger than 30 and less than 500 is appropriate. The smaller the group size, the harder it is to be certain that the normal curve assumptions have not been violated (Todman and Dugard, 2001). We felt the sample we have elected is a valid and reliable one to carry out and base our investigation on. Sharon K. Ninness (2002) stated this in their research that Roscoe and Siegel and Castellan suggest that in the absence of an unambiguous demarcation between large-n and small-n studies, there is a commonly held assumption among parametric statisticians. Data Collection Method Our data collection methods are two in number. We used both questionnaires and interview to get our data. The questionnaires were distributed to e-banking users in order to get their own rating of the performance of e-banking, while the interview was to ascertain the bankers view of their system. Thus we collected and used primary data. Summary This chapter of the research is basically about the methodology of the project as a whole, it starts off with identifying the theoretical framework model, then a briefly discusses the theoretical framework of the research. The independent and dependent variables have been discussed and elaborated under the theoretical framework, then followed by the development of hypothesis for this research study. Other aspects that make the methodology successful have been also talked about.